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Privacy Policy





Effective Date: October 1st, 2016
Last Updated: March 1st, 2025
 

1. Introduction

Welcome to Cidade Visual Arts. Your privacy is important to us, and we are committed to protecting your personal data.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.cidadevisualarts.com, (the "Website") or engage with our wedding, personal branding photography, portrait and videography services.
 

By accessing our Website or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
 

2. Information We Collect

We collect both Personal Information and Non-Personal Information:

a. Personal Information (Directly Provided by You)

When you interact with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address (if required for location-based shoots)

  • Payment details (processed securely via third-party payment providers)

  • Social media profiles (if provided)

  • Business or brand details (for personal branding clients)

  • Any additional information you voluntarily provide

b. Non-Personal Information (Automatically Collected)

We may collect non-identifiable data, including:

  • Device type, browser, and IP address

  • Website analytics, such as pages visited, time spent, and referring URLs

  • Cookies, tracking pixels, and similar technologies

You can control cookie settings in your browser, but disabling them may affect website functionality.
 

3. How We Use Your Information

We use the information we collect to:
✅ Provide and improve our photography and videography services
✅ Process and confirm bookings
✅ Personalize your experience based on preferences
✅ Send invoices, confirmations, and contracts
✅ Respond to inquiries and customer support requests
✅ Send promotional offers, newsletters, and updates (you can opt out anytime)
✅ Analyze website traffic and improve our online presence
✅ Ensure legal compliance and prevent fraud

We do not sell or rent your personal data.
 

4. How We Protect Your Information

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure, including:
🔒 Secure SSL encryption for data transmission
🔒 Trusted third-party payment processors for financial transactions
🔒 Strict access control (only authorized personnel can access your data)
🔒 Regular security audits

However, no method of transmission over the Internet is 100% secure. If you suspect a data breach, please contact us immediately.
 

5. Sharing Your Information

We do not share your personal data except in the following situations:

  • Service Providers: We work with trusted vendors (e.g., payment processors, email platforms, CRM tools) that help us run our business.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights.

  • Business Transfers: If we undergo a merger, acquisition, or sale, your data may be transferred to the new entity.

We never sell or rent your personal data to third parties.
 

6. Your Rights & Choices

Depending on your location, you may have the following rights:

✔ Access: Request a copy of the personal data we hold about you.
✔ Correction: Update or correct inaccurate information.
✔ Deletion: Request that we delete your personal data (subject to legal obligations).
✔ Objection: Object to processing of your data for marketing purposes.
✔ Data Portability: Receive a copy of your data in a commonly used format.

To exercise these rights, contact us at Info@cidadevisualarts.com .
 

7. Data Retention

We retain personal data only as long as necessary to:
📌 Fulfill your photography or videography service requests
📌 Meet legal, tax, and business requirements
📌 Resolve disputes and enforce agreements

After this period, your data is securely deleted.
 

8. Payment Processing & Financial Data

All financial transactions are securely processed through [insert payment processor, e.g., Stripe, PayPal], and we do not store your credit card or banking details.
 

9. Privacy of MinorsOur services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that a minor has provided personal data, we will delete it immediately.

10. International Users (GDPR & CCPA Compliance)

If you are located in the European Union (EU), United Kingdom (UK), or California, additional rights apply:

  • GDPR (General Data Protection Regulation): We process your data based on consent, contract necessity, or legitimate business interests.

  • CCPA (California Consumer Privacy Act): California residents may request disclosure of data collection practices and opt out of data sales (we do not sell data).

If you have any GDPR or CCPA-related concerns, email us at Info@cidadevisualarts.com .
 

11. Third-Party Links & Social Media

Our website may contain links to third-party sites (e.g., Instagram, Facebook, YouTube). We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
 

12. Dispute Resolution & Jurisdiction

If you have any privacy-related concerns, please contact us first. If a resolution is not possible:

  • Disputes will be handled under the laws of [Arizona, USA].

  • You agree to submit to the exclusive jurisdiction of courts in Maricopa County.
     

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after updates constitutes acceptance.
 

14. Contact Us

For questions about this Privacy Policy or your data rights, contact us:

📧 Email: Info@cidadevisualarts.com
📞 Phone: 623-250-0603 
 

Thank you for trusting Cidade Visual Arts with your personal branding and wedding photography needs! 🎥📸



 

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